Experience Cloud
Experience Cloud empowers organisations to create branded online communities for connecting and collaborating with customers, partners, and employees. It enhances engagement through self-service portals, discussion forums, and content sharing.
- Branded Communities: Allows organizations to create custom-branded online communities for different audiences.
- Self-Service Portals: Empowers customers with self-service options, reducing support workload.
- Collaborative Spaces: Facilitates collaboration among customers, partners, and employees through discussion forums and content sharing.
- Personalized Experiences: Customizes user experiences based on roles and preferences.
- Integration with Salesforce: Seamlessly integrates with other Salesforce products to leverage CRM data within communities.